You can trust the products and connectivity in the Udexx Technology Cloud to be secure and reliable.

UdexxTech Cloud products guarantee 99.8 % uptime, airtight data security, and comprehensive disaster recovery. All products have completed both the SSAE 18 SOC 1 Type II and SOC 2 Type II, audits. All products are PCI certified because we all understand that you’re entrusting us with the most private and most critical data in your business. Quite simply, we value your trust in us—and we will do everything to protect it.

Udexx Price Guarantee – Buy with Confidence

Gain peace of mind knowing that your financial application is consistently secure, reliable, and available. The Udexx Buy with Confidence guarantee outlines the level of service you can expect from us. You’ll find the Service Level Agreement (SLA) is detailed, airtight, and one of the strongest in the industry.

Disaster Recovery

The data centers running Udexx Technology supported products are backed up by a complete disaster recovery program, also with Quality Technology Services (QTS), the global leader in disaster recovery services. In the unlikely case of a disaster, your applications will be available within 24 hours, and no more than two hours of data will be lost.

Rapid Response

If you contact our support organization, you will receive acknowledgement from us within four hours of your customer support request, and will get either a resolution or update within 24 hours of your request. You will also receive regular communication from us regarding new features and planned shutdowns.

Data Ownership

As a Udexx Technology Cloud customer, you explicitly own your own data and may download this data at any time. If you ever decide to leave the UdexxTech Cloud supported products, we will help you get your data out of our systems. You can also preserve your data on the UdexxTech Cloud supported systems for as long as you like, for a nominal fee.

System and Data Security

Rest assured that we have security covered from all angles: physical, network, application, and data. The SSAE 18 SOC 1 and SOC 2 Type II audits, and other third-party certifications, ensure your financial information will be protected in a highly secure environment. Find out about the nuts and bolts of how our security works to keep your financial system safe and reliable.

Complete breakdown and analysis of system and data security protocols are available here.